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Renovation Tools

Shipping/Return Policy

SHIPPING & DELIVERY POLICY

 

Last updated January 04, 2023

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

 

In-Store Pickup

 

Curbside pickup - All custom orders for locals can be scheduled for pickups. Must schedule any pickup orders.

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SHIPPING RATES:

 

Pens are $10.00 Priority Mail, Three or more, $5 off each product.

Lamps are $26.00 UPS Two-day Shipping

Nutcrackers are $19.00 UPS Two Day Shipping

Large Serving Trays are $26.00 UPS Two Day Shipping

Small Serving Trays  are $19.00 UPS Two Day Shipping

Wine Stoppers are $10.00 Priority Mail, Three or More, $5 off each product.

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

Furniture OR Custom Orders, Call for Pricing and Shipping Arrangements, Local Delivery now is free within 2hrs driving.

 

DO YOU DELIVER INTERNATIONALLY?

 

We do not offer international shipping.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

 

Furniture or Custom Orders, Call for Pricing and Shipping Arrangements, Local Delivery is free within 2hrs driving.

 

QUESTIONS ABOUT RETURNS?

 

If you have questions about returns, please review our Return Policy: https://www.forestdreamcreations.com/shipping-returns.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If you have any further questions or comments, you may contact us by:

  • Phone: 678-889-2145

This shipping policy was created using Termly's Shipping Policy Generator.

RETURN POLICY


Last updated January 7, 2023

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only.

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Please see below for more information on our return policy.

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RETURNS

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All returns must be postmarked within thirty (30) days of the purchase date. All returned items
must be in new and unused condition, including any cases, refills, etc.


Return shipping is not included.


RETURN PROCESS

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To return an item, please email customer service at forestdreamcreationsllc@gmail.com to obtain a
Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item
securely in its original packaging, and mail your return to the following address:

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Forest Dream Creations, LLC
Attn: Returns
RMA #
4283 Milford Pl.
Hoschton, GA 30548-1682
United States

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REFUNDS

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After receiving your return and inspecting the condition of your item, we will process your return.
Please allow at least ten (10) days from the receipt of your item to process your return. Refunds
may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card
company. We will notify you by email when your return has been processed.

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EXCEPTIONS

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The following items cannot be returned:


● Custom orders
● Sale items are FINAL SALE and cannot be returned

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For defective or damaged products, please contact us at the contact details below to arrange a
refund or exchange.

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QUESTIONS

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If you have any questions concerning our return policy, please contact us at:

678-889-2145
forestdreamcreationsllc@gmail.com


This return policy was created using Termly's Return and Refund Policy Generator

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